Accessibility

Accessibility Statement

Last Updated: October 20, 2026

At RIYO BEAUTY, we believe that beauty, self-care, and online shopping should be accessible to everyone.

We are committed to improving the accessibility and usability of our website so that customers, including people with disabilities, can access information about our products and services.

This Accessibility Statement describes our approach to digital accessibility, the standards we use for guidance, and how customers can request assistance.

1. Our Commitment to Accessibility

RIYO BEAUTY strives to provide an inclusive digital shopping experience.

Our goal is to make our website easier to navigate, understand, and use for visitors with a wide range of abilities and accessibility needs.

We recognize that accessibility is an ongoing process and are committed to reviewing and improving our website as our business develops.

2. Accessibility Standards

We use the Web Content Accessibility Guidelines (WCAG), published by the World Wide Web Consortium (W3C), as a reference for improving website accessibility.

Our goal is to work toward the accessibility principles and applicable Level AA success criteria described in WCAG 2.2.

These guidelines address areas such as:

Text readability and color contrast.
Keyboard navigation.
Screen reader compatibility.
Alternative text for meaningful images.
Clear headings and logical page structure.
Accessible forms and interactive controls.
Content that can be understood and operated by a broad range of users.

We have not completed a formal accessibility audit of the entire website and do not currently claim full conformance with WCAG 2.2 Level AA.

3. Accessibility Considerations

As we develop and maintain our website, we aim to incorporate accessibility considerations into its design and functionality.

These considerations include:

Navigation

Working toward clear and consistent navigation across important pages.

Readable Content

Using understandable language, appropriately structured headings, and readable typography.

Images and Visual Content

Adding meaningful alternative text to relevant images where appropriate.

Keyboard Interaction

Working to make essential website functions usable without relying exclusively on a mouse.

Forms and Checkout

Reviewing customer forms, shopping cart functionality, and checkout interactions for accessibility barriers.

Responsive Design

Supporting customers who browse our website using desktop computers, tablets, and mobile devices.

These are ongoing objectives rather than a guarantee that every feature currently meets each criterion.

4. Assistive Technologies

We aim to support customers who use assistive technologies, including screen readers, keyboard navigation, screen magnification tools, and browser accessibility features.

Accessibility may vary depending on the combination of browser, operating system, device, and assistive technology being used.

If you experience difficulty accessing our website with assistive technology, please contact our support team.

5. Potential Accessibility Limitations

Although we are working to improve accessibility, certain website features or content may not be fully accessible to every visitor.

Potential areas requiring further review include:

Third-party applications and embedded content.
Certain interactive website elements.
Images or media that may require improved text alternatives.
Dynamic shopping cart and product selection interfaces.
Features affected by browser or assistive technology compatibility.

These are areas for review and are not a confirmed list of accessibility defects.

We welcome customer feedback to help identify and address barriers.

6. Third-Party Services

Our website is powered by Shopify and may use third-party services for payments, applications, analytics, or other website functions.

Some features may be managed by independent service providers.

While we cannot directly control every aspect of third-party technology, we encourage accessibility improvements and will review concerns relating to the services available through our website.

7. Alternative Assistance

If you experience difficulty accessing information, navigating the store, understanding product details, or using an important website feature, please contact us.

Our customer support team will make reasonable efforts to provide the requested information or assistance in an accessible manner.

For example, we may assist with product information, website navigation, or order-related questions through email.

8. Reporting an Accessibility Issue

We welcome feedback regarding the accessibility of the RIYO BEAUTY website.

If you encounter an accessibility barrier, please email:

contact@riyobeauty.com

To help us understand the issue, please provide any relevant details you are comfortable sharing, such as:

The webpage or feature involved.
A description of the difficulty.
The device or browser being used, if relevant.
Any assistive technology involved, if you wish to share that information.

You are not required to disclose a disability or medical condition to request accessibility assistance.

We will review your message and make reasonable efforts to respond and identify an appropriate solution.

9. Continuous Improvement

Accessibility is an ongoing responsibility.

As our website evolves, we intend to consider accessibility when updating content, adding features, selecting technology, and making design improvements.

Customer feedback plays an important role in helping us identify areas that require attention.

We appreciate your patience and participation as we continue improving the online shopping experience.